CS PB VOID MOBILE APP PRIVACY POLICY

Last Updated: July 6, 2023

At C&S Wholesale Grocers, LLC (“C&S”/“we”/“us”/”our”), we value the privacy of users (“user”/“you”/“your”) of our CS PB Void (the “App”).  This Privacy Policy describes the types of personal information we collect or obtain through the App, the reasons why we collect or obtain this information, how we may use the information, with whom we may share this information, how we safeguard this information, and more.  We only collect, obtain, use, or share personal information that is essential for use of the App.  We will not collect, obtain, use, or share personal information except as described in this Policy, unless the user consents to any such additional collection, use, or sharing.

The purpose of the App is to enable both us and our grocery retail partners to better understand sales, penetration rates, voids, and other factors regarding private brand products.  We anticipate that users of the App will be limited to employees and other agents of C&S as well as employees and other agents of the grocery retailers with whom we work.  

We encourage you to read this Privacy Policy carefully to understand our policies and practices regarding personal information collected or obtained through the App.  You should also note that by choosing to access or use the App, you agree to those policies and practices.  Otherwise, you may choose not to access or use the App.

We may change this Policy periodically (see “Changes to this Policy,” below).  You agree to any changes we make if you continue to access or use the App, so please be sure to check this Policy periodically for any updates.

1. Information We Collect or Obtain

We collect or obtain the following types of information from and about you as a user of the App:

We collect or obtain the information described above from the following sources:

2. Why We Collect, and How We Use, Personal Information

We collect or obtain the information described above for the following purposes:

3. Sharing and Disclosure of Personal Information

Except as noted below, we do not share or otherwise disclose the personal information that we collect or obtain through the App with any third parties, for any purposes.  This includes, but is not limited to, selling information and sharing information for purposes such as cross-contextual behavioral advertising, targeted advertising, direct marketing, tracking users across platforms, or analytics.  Because the App does not track users, it does not respond to “Do Not Track” signals or similar requests.

Please note that we may disclose information about users if necessary to comply with applicable laws and regulations; to respond to any legal process or other lawful request for information we receive; to protect vital interests of users or other natural persons; to detect, prevent, and investigate fraud, abuse, or other illegal activity; to defend our legal interests where necessary for our legitimate interests or the legitimate interests of others; or to otherwise protect our rights.  We may also transfer personal information we have about users in the event we sell or transfer some or all of our business or assets.

4. Retention of Personal Information

We maintain personal information collected or obtained through the App for as long as reasonably necessary to achieve the purposes listed under “Why We Collect, and How We Use , Personal Information” section above.  Also, you may choose to delete your account for the App at any time.

5. Notice Regarding Children’s Privacy

The App does not have children as a target audience, and we do not knowingly or intentionally request, collect, use, or share personal information from children under 13 years of age.  If we discover or are notified that this has occurred, we will immediately delete the information from our servers and instruct any third parties with whom we have shared the information to do so as well.

6. Access, Correction, Deletion, and Other Rights Concerning Personal Information

In General:  To learn what personal information we have about you, and to update, correct, or delete that information, please contact us as indicated in the “How To Contact Us” section below.  Please note that under certain circumstances we may not be able to honor requests to delete certain information.

Regardless of where you reside, we will consider all requests you make regarding your information and will respond within the time period required by applicable law.  Please note, however, that certain information may be exempt from such requests, such as if we need to keep the information to comply with our own legal obligations or to establish, exercise, or defend legal claims.  Your rights and our responses also may vary based on your place of residency.  Please note that you may be located in a jurisdiction where we are not obligated, or are unable, to fulfill a request.  In such a case, your request may not be fulfilled.

We also reserve the right to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, phone number, or other information.

If you would like further information on requests concerning your information, or if you would like to make such a request, please contact us as indicated in the “How To Contact Us” section below.

California Residents:  The California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”) provide you with the following rights, unless certain exceptions apply under these laws:

Any of the above requests made to us must be verifiable before we have any obligation to fulfill them.  A request must provide details sufficient to enable us to reasonably verify that you are the person about whom we have collected the requested information and also to properly understand, evaluate, and respond to the request.  Requests can be submitted as provided in the “How To Contact Us” section below.

CCPA and CPRA also allow you to designate an authorized agent to submit certain requests on your behalf.  In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney.  We may also follow up with you to verify your identity before processing the authorized agent’s request.

Nevada Residents: Although we do not sell your information under any circumstances, Nevada law allows you to direct us not to sell your “covered information” (as defined under Nevada law) to any person who licenses or sells that information to additional persons, by contacting us at the designated email address provided in the “How To Contact Us” section below.

7. Additional Notice for California Residents

This section provides additional disclosures about our collection and use of personal information as that term is defined in CCPA and CPRA. 

In the past twelve months, we have collected the categories of personal information listed in the “Personal Information We Collect or Obtain “ section above.  In that same period, we have not have disclosed this information to any third parties.

We do not sell or share (as those terms are defined in CCPA and CPRA), and have not sold or shared, personal information of California residents, including minors under 16 years of age.

As disclosed in the “Information We Collect or Obtain” section above, we may (if a user elects) receive fingerprint or face ID information, which may qualify as “sensitive personal information” as that term is defined in CPRA.  We do not store or disclose such information, nor do we use it for purposes other than allowing the user to log in to the App. 

We do not share (as that term is defined in CPRA) personal information with third parties for cross-context behavioral advertising.

Finally, California’s “Shine The Light” law provides California residents the right under certain circumstances to request a disclosure regarding the sharing of certain categories of personal information (as that term defined in the law) with third parties for their direct marketing purposes.  We do not share your personal information with third parties for their direct marketing purposes within the meaning of that law.

8. Protection of Your Information

We maintain reasonable physical, administrative, and technical safeguards in order to protect users’ personal information from accidental or unauthorized access, use, disclosure, alteration, destruction, or loss.  We employ a VPN setup so that only users on our network can access private data.  To get access to the VPN, users must create a ticket with us to obtain permission to access data.  We also use WSO2 to camouflage the APIs that are used to retrieve store and user data.

9. Changes to this Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.  We encourage users to check our Privacy Policy often to always be up-to-date on the current version and to review any updates we have made.

10. How to Contact Us

Users may exercise any of their rights identified in the “Access, Correction, Deletion, and Other Rights Concerning Personal Information” section above, or revoke or withdraw any consents they have provided to us, by contacting the following:

1-800-736-7093 or

cswgpbvoid@gmail.com

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, you can reach us here:

1-800-736-7093 or

cswgpbvoid@gmail.com

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